Commitment

Accessibility

Health information is worth little if people cannot read it. Here is what we do, what we have not solved yet, and how to tell us we have got it wrong.

Last reviewed

The standard we build to

We aim to meet WCAG 2.2 Level AA. We treat that as a floor rather than a finish line — many of the people who need health information most are those with a disability, a temporary impairment, or simply a bad connection and an old phone.

What we have built in

  • Keyboard access.Every interactive element can be reached and operated with a keyboard, focus is always visible, and a “skip to content” link is the first thing you reach.
  • Semantic structure. Real headings in order, landmark regions, lists that are lists, and buttons that are buttons — so screen readers can navigate by structure.
  • Contrast. Body text and interface colours are chosen to meet AA contrast ratios.
  • Reduced motion. If your system asks for less motion, animations and count-ups are switched off rather than merely shortened.
  • Resizable text. Layouts use relative units and stay usable at 200% zoom without horizontal scrolling.
  • Plain language. Clinical terms are explained on first use. This is an accessibility feature, not just a style choice.
  • Descriptive links.Link text says where it goes, instead of “click here”.

Known limitations

We would rather list these than claim perfection:

  • Some data tables sourced from drug labelling are dense and scroll horizontally on small screens.
  • Third-party advertising is outside our control and may not meet the same standard as our own interface.
  • We are still improving descriptive alternatives for complex diagrams.

Tell us about a barrier

If any part of PocketsInfo is difficult or impossible for you to use, please write to hello@pocketsinfo.com. Tell us the page and what happened; the assistive technology and browser you use is helpful but not required.

We aim to acknowledge accessibility reports within 3 working days and to fix genuine barriers as a priority. If something cannot be fixed quickly, we will offer the information in another format in the meantime.